Privacy Policy

At FestTripping (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Website: https://festtripping.com

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

FestTripping is a festival travel marketplace that helps travelers discover and book accommodations, transportation, rentals, tours, and local experiences around music and cultural festivals across India, beginning with Northeast India.

Website:
https://festtripping.com

Contact Email:
contact@festtripping.com

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Booking details
  • Account information
  • IP address
  • Browser information
  • Device information
  • Cookies and usage data

This information helps us provide bookings, customer support, improve our services, and maintain website security.

Comments

When visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser information to help detect spam.

An anonymized hash generated from your email address may be provided to the Gravatar service to determine whether you use it. After your comment is approved, your profile picture may be publicly visible alongside your comment.

Learn more about Gravatar:
https://automattic.com/privacy/

Bookings

When you make a booking through FestTripping, we collect information necessary to process your reservation, including:

  • Guest names
  • Contact details
  • Travel dates
  • Payment information (processed securely through third-party payment gateways)
  • Accommodation preferences
  • Special requests

This information is shared only with the accommodation provider or service provider responsible for fulfilling your booking.

Media

If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.

Cookies

FestTripping uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your login session
  • Save your booking preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your experience

If you leave a comment, you may choose to save your name, email address, and website in cookies for future convenience.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Payment Information

Payments made on FestTripping are processed through secure third-party payment gateways.

We do not store your complete debit card, credit card, or banking information on our servers.

Payment providers process your financial information according to their own privacy policies and security standards.

Embedded Content

Pages on this website may include embedded content such as:

  • YouTube videos
  • Google Maps
  • Instagram posts
  • Facebook content
  • Third-party booking widgets

Embedded content behaves exactly as if you visited the external website directly. These websites may collect data, use cookies, and monitor your interaction with their content.

Analytics

We may use analytics services such as Google Analytics to understand:

  • Visitor traffic
  • Popular destinations
  • Booking behavior
  • Website performance

This information helps us improve FestTripping.

Who We Share Your Data With

We may share your information only when necessary with:

  • Accommodation providers
  • Tour operators
  • Transportation providers
  • Payment gateway providers
  • Customer support services
  • Government authorities when legally required

We do not sell your personal information to third parties.

How Long We Retain Your Data

Comments and their metadata may be retained indefinitely.

For registered users, we store personal information within their user profile.

Booking records may be retained for administrative, accounting, legal, and customer support purposes.

Your Rights

Depending on applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Export your personal data
  • Withdraw consent for marketing communications

Some information may be retained where required by law.

To make a request, contact us at:

contact@festtripping.com

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure.

Children’s Privacy

FestTripping is not intended for children under the age of 18 without parental supervision.

We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before providing personal information.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Some information may be processed through third-party booking systems, payment gateways, cloud hosting providers, analytics services, or email providers to facilitate the operation of FestTripping.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

FestTripping

Website:
https://festtripping.com

Email:
contact@festtripping.com